Effective date7 September 2026
This Privacy Policy explains how Silverstacklounge Grill & Poker Lounge handles personal information collected through silverstacklounge.com and in connection with enquiries and reservations for our physical Sydney venue. Silverstacklounge combines a premium steakhouse grill with an offline poker lounge experience at physical tables in Sydney, Australia. It applies to information you choose to provide when contacting us or arranging a visit, and to limited website information that may arise when you use this site.
Privacy in brief
When you contact Silverstacklounge or request a booking or poker reservation, you may choose to provide contact and enquiry details. These can include your name, email address, phone number, preferred booking details and the contents of your message. The information you provide will depend on the way you choose to get in touch.
We may use information to respond to enquiries, manage reservations, communicate about requested venue services, and operate and improve our website. These activities support Silverstacklounge as a physical Sydney steakhouse grill and offline poker lounge; they do not make marketing contact automatic simply because you make an enquiry.
Silverstacklounge poker experiences take place at physical poker tables in our venue. The website is not an online gambling service. Our poker lounge uses souvenir chips and tournament points only, with no cash bets and no online gambling. This context explains the venue experience; it does not expand the categories of information we collect.
You can contact Silverstacklounge to request access to, or correction of, personal information held about you, ask a privacy question, or raise a concern. The detailed contact section below includes our email and phone number so you can choose the most practical way to reach us.
Our collection context
When you contact Silverstacklounge, we may receive the contact details and message content that you choose to provide. This may include your name, email address, phone number and the content of your enquiry. For example, your message may concern the grill, venue experience, card poker room, poker night, poker strategy, or another lounge activity. You may contact us by email at [email protected] or by phone on +61 2 9331 6748; the information shared will depend on what you decide to include.
If you make a reservation request, we may receive details needed to respond to and coordinate your requested venue visit. Depending on the request, this may include your preferred date or time, party details, contact information, and relevant notes you voluntarily include. A request may relate to a steakhouse grill booking or a poker reservation at our physical venue. We use this information in the context of arranging the visit you have requested, rather than as part of an online poker service.
When you use a website, limited technical information may be generated by your browser or device. Where applicable, this can include browser type, device information, pages accessed, approximate interaction data and technical logs. Silverstacklounge may use such information to support the operation and maintenance of this website. We do not identify particular tools or tracking methods in this policy. For information specifically about cookies, please review our Cookie Policy.
Care and context
Silverstacklounge takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. The steps that are appropriate can depend on the nature of the information and the context in which it is handled. While we seek to protect information with reasonable care, no method of transmitting information or storing information can be guaranteed to be completely secure. Please take care when deciding what information to include in an enquiry.
We may retain personal information for as long as reasonably needed for the purpose for which it was collected, to manage records, resolve enquiries, or meet applicable obligations. The amount and nature of information retained can depend on the context of an enquiry, reservation request or website interaction. We do not state a fixed retention period because the appropriate period may differ according to those circumstances and any relevant record-keeping needs.
This website may contain links to external websites. If you choose to follow an external link, the privacy practices of that external site will apply to information you provide or that it collects. Silverstacklounge is not responsible for the privacy practices of external websites. We encourage you to review the privacy information published by any external site before sharing personal information or continuing to use that site.
Your options
You may contact Silverstacklounge to request access to personal information held about you, or to ask for correction of information you believe is inaccurate, incomplete or out of date. To help us understand and handle your request, please provide enough detail to identify the information or interaction you are asking about. You can begin by emailing [email protected]. We will consider the request in the context of the information we hold and the circumstances in which it was collected.
We welcome privacy questions and concerns about this website, a physical venue booking, or a poker reservation enquiry. You may contact Silverstacklounge directly before or alongside any other step you may wish to take. Email [email protected] or call +61 2 9331 6748 and tell us enough about your question or concern for us to understand the relevant interaction. We will use your contact route to consider the matter in a practical, clear way.
Silverstacklounge may update this Privacy Policy from time to time. If we do, we will post the updated version on this page and show its updated effective date. We encourage you to review this policy periodically, particularly before submitting an enquiry or booking request, so you understand the current information-handling context for the website and physical venue. The effective date below identifies the version currently published on this page.
Effective date7 September 2026
Silverstacklounge is a physical Sydney venue for guests aged 18 and over. Please confirm that you meet this age requirement.
